Terms of Service

Last updated: November 2025

Welcome to Haavi (www.haavi.ai)!

Haavi ("Haavi", "Service") is an AI-powered service provided by Legit AI Oy ("Legit", "we") designed to help organization representatives find and analyze public procurement notices, identify opportunities, challenges, and competitive landscapes, participate in public tenders, and monitor procurement results.

By registering a user account with Haavi, you accept these terms of service ("Terms") and agree to comply with them.

Haavi users must be at least 18 years old. The service is primarily intended for business and organizational use (B2B). By using Haavi with your business email credentials, you confirm that you are authorized to act on behalf of your organization.

Important before you begin

Please read the following sections carefully before using Haavi.


Beta version

Haavi is currently in beta. This means we are actively developing and testing the service. This may involve:

  • changes to the service and features at short notice
  • occasional errors or technical disruptions
  • gaps or errors in data presented to users
  • features that change, move, or are removed
  • possible data loss – we do our best to prevent this

Not legal advice

Information produced by Haavi – including analyses, summaries, document drafts, recommendations, and other outputs – is intended only as informational and indicative supplementary information. Haavi's outputs do not constitute legal advice and should not be interpreted as such.

We are not liable for damages resulting from decisions made solely based on Haavi's outputs without appropriate professional assessment.


AI-generated content

Haavi uses generative AI in numerous stages and features of the Service. All AI models can make mistakes, "hallucinate" or fabricate information, and provide outdated or incomplete information.

Human review of content is always mandatory. Haavi is a tool to support decision-making, not a replacement for human expertise.


Third-party technology

Haavi uses third-party technology in the background, such as OpenAI's GPT models via Microsoft Azure's EU region.

  • Privacy: We do not use your data to train our own models. OpenAI's API service does not use customer data for model training.
  • Service availability: Haavi's operation partly depends on these third-party services.
  • Limitations: Accuracy and availability limitations of third-party models may also affect Haavi.

1. About Haavi and these terms

Haavi is provided by: Legit AI Oy, Business ID: 3415277-4, Domicile: Helsinki, Finland, Email: hello@haavi.ai

These Terms apply to the use of Haavi unless you have a separate written service agreement with us. We may update these Terms from time to time. The updated version takes effect upon publication.

These Terms are governed by Finnish law, unless mandatory legislation provides otherwise.


2. Permitted use

If you meet the age and eligibility requirements, you may:

  • use Haavi in your organization's business operations
  • analyze public procurements and tenders
  • utilize Haavi's analyses and reports in internal operations
  • use Haavi to create tender proposals
  • create user accounts for your organization's employees

Prohibited use – security and technical

You may not:

  • use bots, scripts, or other automation to use Haavi without our written permission
  • attempt to breach, circumvent, or otherwise disrupt Haavi's security or usage restrictions
  • upload viruses, malware, or other harmful code to Haavi
  • place unreasonable load on the service
  • reverse engineer, decompile, or disassemble the service's software

Prohibited use – fraudulent or harmful activity

You may not:

  • use false information, impersonate another person, or falsify contact information
  • use Haavi for illegal purposes or to circumvent the law
  • harass, threaten, or bully other users
  • attempt to trick us or third parties into disclosing confidential information

Prohibited use – intellectual property and scraping

You may not:

  • copy, reproduce, republish, or distribute Haavi's content as the basis for your own product without our permission
  • scrape or systematically download service data
  • remove copyright or ownership notices
  • upload or submit content that infringes third-party intellectual property rights

Prohibited use – building a competing business

You may not use Haavi to:

  • build a competing public procurement analysis platform, product, or service
  • develop a competing AI model based on Haavi's data or functionality
  • resell Haavi's analyses as a separate product without our permission

Prohibited use – spam and harassment

You may not:

  • use Haavi to send spam, mass advertising, or other unauthorized marketing
  • collect user information in violation of these Terms or the privacy policy
  • create multiple accounts automatically or with fictitious information

3. User account

When creating a user account, you confirm that:

  • you are at least 18 years old
  • the information you provide is accurate and up to date
  • you are authorized to act on behalf of your organization (if registering on behalf of a company)
  • you will use Haavi in accordance with these Terms and applicable law

Account security

You are responsible for your credentials and all activity on your account. Keep your username and password secure and notify us immediately of any unauthorized use: hello@haavi.ai


Organization accounts

If your organization uses Haavi, the organization is responsible for all its users' use of Haavi and should restrict admin access to necessary personnel.


4. Haavi's content, rights, and user content

Haavi's design, software, databases, brand, logos, domains, and other content are the property of Legit or its licensors and are protected by copyright and other intellectual property laws.

You receive a limited, non-exclusive, non-transferable right to use Haavi for your organization's internal business purposes within the scope of your agreement and subscription.


Haavi's generated content (AI output)

When Haavi generates content for you (e.g., analysis, summary, text draft):

  • you have the right to use this content in your organization's operations
  • we do not require a separate license fee for using output within your subscription
  • Haavi may produce similar content for other users – your right of use is not exclusive

Your content ("User Data")

When using Haavi, you may upload, input, or otherwise submit data such as tender drafts, texts and attachments, internal memos, and search queries and comments.

You retain ownership of your own content. You grant us a limited right to process data to provide the Haavi service to you and to ensure service security and performance.


Feedback and improvement suggestions

If you provide us with feedback, ideas, or development suggestions regarding Haavi, we may use these freely to develop the service without separate compensation.


5. Pricing and payment

Haavi's pricing and payment terms are defined in a separate subscription or service agreement, or in the pricing and ordering process shown to you at the time of purchase.


Billing

Unless otherwise agreed:

  • we bill on a recurring basis (e.g., monthly or annually)
  • invoices are due within 30 days of the invoice date
  • prices are stated without taxes: we add VAT and other applicable taxes as required by law
  • payments are made in euros (EUR) unless otherwise agreed

Price changes

We may adjust prices with reasonable advance notice. Price changes do not affect already paid billing periods but may affect future periods. The customer has the right to cancel the Service due to a price change.


Cancellation

Cancellation rights and notice periods are defined primarily in your separate agreement or in the ordering process. To cancel your subscription, contact: hello@haavi.ai


6. Data, privacy, and AI use

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and our privacy policy.


Personal data processing

Our privacy policy (www.haavi.ai/tietosuojaseloste) describes in detail what personal data we collect, for what purpose, and on what basis.

If we act as a data processor on behalf of your organization, we will enter into a separate data processing agreement (DPA). Please do not input more personal data into Haavi than is necessary for using the service.


Model training – what we don't do

We do not use data submitted through Haavi to train our own AI models in a way that would make an individual organization or procurement identifiable.


How we use your data

We use your data only for:

  • providing and maintaining the service
  • ensuring service security and performance
  • creating aggregated and anonymized statistics for service development

Aggregated and anonymized data

To improve Haavi, we may collect and analyze aggregated and anonymized data. We do not permanently store or use your individual queries, tender drafts, or identifiable procurement data for analytics longer than necessary.

Detailed logs are deleted or anonymized within 30 days at most, unless law requires longer retention.


Your data rights

Under applicable data protection legislation, you may have the right to access your personal data, request correction or deletion, restrict or object to processing, and transfer data between systems.

You can exercise your rights by contacting: hello@haavi.ai


7. Service changes and availability

We may modify, add, and remove Haavi features, perform maintenance and interruptions, and discontinue the service in whole or in part. We aim to notify users of significant changes and planned maintenance in advance.

However, we do not guarantee that Haavi will be available continuously or without errors.


8. Service administration

We may (but are not obligated to):

  • monitor service usage to prevent misuse
  • remove or block content that violates these Terms or the law
  • restrict individual user or organization access as needed
  • report serious misuse to authorities

9. Account and access termination

We may restrict or terminate your access to Haavi if you violate these Terms or the law, if your use poses a security risk or harm to the service or other users, or if you fail to pay agreed fees by the due date.

In serious violations, access may be cut immediately. If your account is terminated, you may not create a new account without our permission.


10. Disclaimers

Haavi is provided "as is" and "as available" without express or implied warranties, unless mandatory legislation provides otherwise.

We do not guarantee that Haavi's outputs are entirely accurate, complete, or up to date, that the service operates without interruption or errors, or that you will win public tenders using Haavi.

Haavi does not replace professional legal or business assessment.


11. Limitation of liability

To the extent permitted by applicable law, we are not liable for indirect or consequential damages such as loss of profits, reputational damage, data loss, or business interruption.

Our total liability for all Haavi-related claims is limited to the amount you have paid for Haavi in the 12 months preceding the event, or if using Haavi for free, a maximum of €100.

Nothing in these Terms limits liability that cannot be limited by law.


12. Your indemnification obligations

If a third party makes a claim against us resulting from your violation of these Terms, your content infringing third-party rights, or your use of the service contrary to law, you agree to defend us and compensate our reasonable costs.


13. Backups

We maintain backups of data in Haavi's systems for technical security purposes. You are ultimately responsible for ensuring your organization has necessary backups of important data.


14. Electronic communications

You agree that we may deliver contract and service-related information electronically, such as via email, in-service notifications, and website announcements.


15. Disputes and arbitration

These Terms are governed by Finnish law. Disputes related to Haavi or these Terms shall be finally resolved by arbitration under the Finland Chamber of Commerce Expedited Arbitration Rules. The seat of arbitration is Helsinki, and the language is Finnish.


16. Errors and corrections

Haavi and related materials may occasionally contain typographical errors, pricing or description errors, and outdated information. We reserve the right to correct such errors at any time.


17. General terms

These Terms and the privacy policy constitute the entire agreement regarding the use of Haavi. If any provision is found invalid, the remaining provisions remain in force. We may transfer these Terms to a group company or business acquirer. We are not liable for delays caused by circumstances beyond our control (force majeure).


18. Contact information

If you have questions about these Terms or the use of Haavi, you can contact:

Legit AI Oy / Haavi – Email: hello@haavi.ai

By using Haavi, you accept these terms of service. Thank you for helping make public procurement smarter for everyone!

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