Terms of Service
Last updated: June 2026
Welcome to Haavi (www.haavi.ai)!
Haavi ("Haavi", "Service") is an AI-powered service provided by Legit AI Oy ("Legit", "we") designed to help organization representatives, among other things, find and analyze public procurement notices, identify the opportunities, challenges, and competitive landscape of public procurement, participate in public tenders, and monitor procurement results.
By registering a user account with Haavi, you accept these terms of service ("Terms") and agree to comply with them.
Haavi users must be at least 18 years old. The Service is primarily intended for business and organizational use (B2B). By using Haavi with your organization's email credentials, you confirm that you are authorized to act on behalf of your organization.
1. About Haavi and these terms
Haavi is provided by: Legit AI Oy, business ID 3415277-4, registered office in Helsinki, Finland. Email: hello@haavi.ai.
These Terms govern the use of Haavi. If you have entered into a separate written subscription or service agreement with us, the documents apply in the following order of precedence: 1) the separate written agreement, 2) the order confirmation or the terms presented during the ordering process, 3) these Terms.
Changes to these Terms
We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance by email or in the Service. By continuing to use the Service after the changes take effect, you accept the updated Terms. If you do not accept the changes, you have the right to terminate your subscription effective before the changes take effect. Minor changes that do not weaken your position (e.g. linguistic clarifications) take effect when they are published.
2. Important before you begin
Not legal advice
The information produced by Haavi – including analyses, summaries, document drafts, recommendations, and other output of the Service – is intended solely as informative and indicative supplementary information. The information provided by Haavi does not constitute legal advice and must not be interpreted as such. We are not liable for damages resulting from decisions made solely on the basis of information produced by Haavi without appropriate professional judgment.
AI-generated content
Haavi uses generative AI in several stages and features of the Service. All AI models can make mistakes, "hallucinate" (i.e. fabricate information), and provide outdated or incomplete information. Human review of the content is always mandatory. Haavi is a tool to support decision-making, not a replacement for human expertise.
Third-party technology and data sources
Haavi uses third-party technology in the background, such as OpenAI's GPT models via the Microsoft Azure EU region. We do not use the data you submit to train our own models, nor does OpenAI's API service use customer data to train models. Limitations in the availability and accuracy of third-party services may also affect Haavi.
The procurement information in Haavi is based on public data sources maintained by third parties (such as Hilma, Tarjouspalvelu, TED, and other Finnish and international procurement portals). We are not responsible for the correctness, completeness, or timeliness of the information in these sources, for the availability of the sources, or for individual procurement notices missing from the Service.
3. Permitted use
If you meet the age and eligibility requirements, you may:
- use Haavi in your organization's business operations
- analyze public procurements and competitive tenders
- use the analyses and reports produced by Haavi in your internal operations
- use Haavi to create bids
- create user accounts for your organization's employees within the scope of your subscription.
4. Prohibited use
Security and technical use
You may not:
- use bots, scripts, or other automation to access or use Haavi without our written permission
- attempt to breach, circumvent, or otherwise interfere with Haavi's security or usage restrictions
- upload viruses, malware, or other harmful code to Haavi
- place an unreasonable load on the Service
- disassemble, reverse engineer, or decompile the Service's software.
Fraudulent or harmful activity
You may not:
- use false information, impersonate another person, or falsify contact details
- use Haavi for illegal purposes or to circumvent the law
- disturb, threaten, or harass other users
- attempt to deceive us or third parties into disclosing confidential information.
Intellectual property and data collection
You may not:
- copy, reproduce, republish, or distribute Haavi's content as the basis of your own product without our permission
- scrape or systematically download data from the Service
- remove copyright or proprietary notices
- submit or upload content that infringes third-party intellectual property rights.
Building a competing business
You may not use Haavi:
- to build a competing public procurement analysis platform, product, or service
- to develop a competing AI model based on Haavi's data or functionality
- to resell the analyses produced by Haavi as a separate product without our permission.
Spam and abuse
You may not:
- use Haavi to send spam, mass advertising, or other unauthorized marketing
- collect user data in violation of these Terms or the privacy policy
- create multiple accounts automatically or using fabricated information.
Contractual penalty
If you breach the prohibitions in this Section 4 in a manner that involves building a competing business, systematically collecting or distributing the Service's data, or infringing our intellectual property rights, you are liable to pay a contractual penalty of EUR 20,000 for each breach. Payment of the contractual penalty does not require proof of the amount of damage. If the damage incurred exceeds the amount of the contractual penalty, we are also entitled to compensation for the damage exceeding the penalty. The contractual penalty does not limit our right to other remedies, such as immediate termination of the right of use and injunctive relief.
5. User account
When you create a user account, you confirm that you are at least 18 years old, that the information you provide is accurate and up to date, that you are authorized to act on behalf of your organization (if you register in the name of an organization), and that you use Haavi in accordance with these Terms and applicable law.
Account security
You are responsible for your credentials and for all activity on your account. The user account is personal and may not be shared with others. Keep your username and password secure and notify us without delay of any unauthorized use: hello@haavi.ai.
Organization accounts
If your organization uses Haavi, the organization is responsible for all of its users' use of Haavi, and the organization must limit administrator rights to those who need them.
6. Haavi's content, rights, and user content
Haavi's appearance, software, databases, brand, logos, domain names, and other content are the property of Legit or its licensors and are protected by copyright and other intellectual property laws.
Under these Terms, you receive a limited, non-exclusive, and non-transferable right to use Haavi for your organization's internal business purposes within the scope of your subscription.
Content produced by Haavi (AI output)
When Haavi produces content for you (e.g. an analysis, summary, or text draft), you receive the right to use that content in your organization's operations without a separate license fee within the scope of your subscription. Haavi may produce similar content for other users as well, so your right of use is not exclusive.
Your content ("User Data")
When using Haavi, you may upload, enter, or otherwise provide data such as bid drafts, texts and attachments, internal memos, and search queries and comments. You retain ownership of your own content. However, you grant us a limited right to process the data in order to provide the Service to you and to ensure the security and performance of the Service.
Feedback and suggestions
If you give us feedback, ideas, or development suggestions related to Haavi, we may use them freely to develop the Service without separate compensation.
Reference right
Once your paid subscription has begun (for example, after the free trial period has ended), we have the right to mention your organization as a Haavi customer and to publish your organization's name and logo as a reference on our website and in our marketing materials, unless otherwise agreed with you in writing. We will not publish confidential information relating to your bids, procurements, or use of the Service. You may at any time prohibit the use of your name and logo by notifying us (hello@haavi.ai), in which case we will stop using them in new materials within a reasonable time.
7. Price and payment
Haavi's pricing and payment terms are defined in a separate subscription or service agreement, or in the price list and ordering process presented to you at the time of purchase.
Free trial period
For new customers, the use of Haavi begins with a free 14-day trial period, unless otherwise agreed. The trial period does not bind you: you may end your subscription at any time during the trial period by notifying us (hello@haavi.ai) or through the Service, and you will not be charged anything. If you do not end your subscription before the trial period expires, your subscription continues automatically as a paid subscription in accordance with your subscription and the price list, and billing begins at the end of the trial period.
The trial period is organization-specific and available only once, unless otherwise agreed with you. During the trial period, the features or usage volumes of the Service may be limited, and we may change the trial offer or stop offering it to new customers. If the trial period ends without a continued subscription, we may close your account and delete the related data after a reasonable time.
Usage limits
The Service or its individual features may be subject to usage limits (for example, limits on the usage volumes of AI features during a given period). The usage limits in force at any given time are defined in the price list, in your subscription, or in the Service. We may change the usage limits by notifying you in the Service or by email. If a change materially reduces the usage included in your subscription, we will notify you at least 30 days in advance, and you have the right to terminate your subscription effective before the change takes effect. We may also temporarily restrict usage where necessary to protect the security, stability, or performance of the Service. If your usage exceeds the usage limits included in your subscription, we may restrict the usage exceeding the limit or charge for the excess in accordance with the price list.
Billing
Unless otherwise agreed: we invoice on a recurring basis (e.g. monthly or annually) at the beginning of the billing period; the payment term for invoices is 14 days net from the invoice date; late payment interest is charged on overdue amounts in accordance with the Finnish Interest Act (633/1982); prices are stated exclusive of taxes, and we add value added tax and other applicable taxes as required by law; payments are made in euros (EUR).
Price changes
We may revise prices by giving at least 30 days' notice. Price changes do not affect billing periods already paid but may apply to future periods. If you do not accept a price change, you have the right to terminate your subscription effective before the change takes effect.
Termination and cancellation
Termination rights and notice periods are primarily defined in your separate agreement or in the ordering process through which you purchased the Service. Unless otherwise agreed, a subscription valid until further notice may be terminated at any time effective at the end of the current billing period by notifying us (hello@haavi.ai) or through the Service. Payments already made are non-refundable, unless mandatory law provides otherwise.
8. Data, privacy, and use of AI
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and our privacy policy. Personal data is processed within the EU or EEA.
Processing of personal data
Our privacy policy (www.haavi.ai/en/privacy) explains in more detail what personal data we collect, for what purpose, and on what basis. If we act as a processor of personal data on behalf of your organization, we will enter into a separate data processing agreement (DPA). Please do not enter more personal data into Haavi than is necessary for using the Service.
Model training – what we do not do
We do not use the data you submit through Haavi to train our own AI models in a way that would make an individual organization or procurement identifiable.
How we use your data
We use your data solely to provide and maintain the Service, to ensure the security and performance of the Service, and to compile aggregated and anonymized statistics for developing the Service.
Aggregated and anonymized data
To improve Haavi, we may collect and analyze aggregated and anonymized information. We do not permanently store, or use for analytics, your individual queries, bid drafts, or identifiable procurement data for longer than is necessary for providing the Service and for security. Detailed logs are deleted or anonymized within 30 days at the latest, unless the law requires a longer retention period.
Your data rights
Under applicable data protection law, you may have the right to access the personal data concerning you, to request its rectification or erasure, to restrict or object to its processing, and to data portability. You can exercise your rights by contacting: hello@haavi.ai.
9. Support
We provide customer support by email (hello@haavi.ai) on business days. We aim to respond to support requests without delay. Any service level agreements (SLA) are agreed separately in writing.
10. Changes to the Service and availability
We develop Haavi continuously. We may change, add, and remove features of Haavi, carry out maintenance and interruptions, and discontinue the Service in whole or in part. We aim to give advance notice of material changes and planned maintenance breaks. However, we do not guarantee that Haavi will be available without interruption or error.
11. Service administration
We may (but are not obligated to) monitor the use of the Service to prevent misuse, remove or block content that violates these Terms or the law, restrict the use of an individual user or organization where necessary, and report serious misuse to the authorities.
12. Termination of account and right of use
We may restrict or terminate your right to use Haavi if you violate these Terms or the law, if your use causes a security risk or harm to the Service or other users, or if you fail to pay agreed fees by the due date despite a payment reminder. In cases of serious violations, access may be terminated immediately. If your account is terminated due to a violation, you may not create a new account without our permission.
13. Disclaimers
Haavi is provided "as is" and "as available" without express or implied warranties, unless otherwise required by mandatory law. We do not guarantee that the information produced by Haavi is in all respects accurate, complete, or up to date, that the Service will operate without interruption or error, or that you will win public tenders by using Haavi. Haavi does not replace professional legal or business judgment.
14. Limitation of liability
To the extent permitted by applicable law, we are not liable for indirect or consequential damages, such as loss of profit, damage to reputation, loss of data, or business interruption.
Our total liability to you for all claims related to Haavi is limited to the amount you have paid for the use of Haavi during the 12 months preceding the claim or, if you use Haavi free of charge, to a maximum of EUR 100. Nothing in these Terms limits liability that cannot be limited under the law (such as damage caused intentionally or through gross negligence).
The limitations of liability in this section do not limit the user's liability based on use contrary to Section 4 (including the contractual penalty under Section 4), on infringement of our intellectual property rights, or on the indemnification obligation under Section 15.
15. Your indemnification obligation
If a third party brings a claim against us arising from your breach of these Terms, from content you have provided infringing third-party rights, or from your use of the Service contrary to law, you agree to defend us and to compensate us for the reasonable costs incurred as a result.
16. Backups
For the technical security of the Service, we keep backups of the data in Haavi's systems. You are ultimately responsible for ensuring that your organization has the necessary backups of important data.
17. Electronic communications
You agree that we may provide information concerning the agreement and the Service to you electronically, such as by email, through notifications within the Service, and through notices published on the website.
18. Governing law and dispute resolution
These Terms are governed by the laws of Finland, unless otherwise required by mandatory law. We aim primarily to resolve disagreements through negotiation. If a disagreement is not resolved through negotiation within 30 days, the dispute will be settled in the District Court of Helsinki.
19. Other terms
These Terms and the privacy policy, together with any separate agreement you may have, constitute the entire agreement governing the use of Haavi. If any provision of these Terms is found invalid, the remaining provisions remain in force. We may assign these Terms to a group company or to a purchaser of our business. We are not liable for delays caused by impediments beyond our control (force majeure). Haavi and related materials may occasionally contain typographical, pricing, or descriptive errors as well as outdated information, and we reserve the right to correct such errors.
20. Contact information
If you have any questions about these Terms or the use of Haavi, please contact: Legit AI Oy / Haavi, hello@haavi.ai.
By using Haavi, you accept these terms of service. Thank you for being part of making public procurement smarter for everyone!